AIWave in Action
From AI Capabilities to Real-World Applications.
The use cases presented are examples of applications built using the AIWave ecosystem and its Artificial Intelligence capabilities. By combining the Velvet family of models, specialized models for language, speech, and vision, advanced cognitive services, and intelligent orchestration capabilities, AIWave makes it possible to turn data, documents, knowledge, and conversations into more efficient processes, more accessible services, and more effective decisions.
From public administration to healthcare, from industry to services, the applications illustrated show how AI can be used to simplify complex activities, improve access to information, automate high-value processes, and support operators and organizations in their day-to-day work.
Healthcare
AI for Waiting List Management and Appointment Optimization
Identifies bookings at risk of cancellation or no-show and proactively engages patients through personalized SMS, email, and voice assistant campaigns. Enables patients to confirm, reschedule, or cancel appointments through automated workflows, quickly recovering available slots and optimizing the use of healthcare resources. Centralized activity monitoring helps reduce waiting times and improve service quality.
Public Administration
Cross-sector
Technical and Administrative Language Simplification
Transforms technical, administrative, and regulatory documents into clearer, more accessible content while preserving accuracy and meaning. Through automatic generation and human-in-the-loop review, it adapts readability to different audiences, supporting more inclusive and understandable communication. Readability metrics, original-versus-simplified comparison tools, and explainability features let users measure quality and verify the changes made.
Healthcare
AI for Prescriptive Appropriateness and Waiting List Governance
Verifies the appropriateness of healthcare prescriptions based on national and regional RAO tables, analyzing the requested service, diagnostic query, and assigned priority. Identifies any inconsistencies, provides clinical justifications and operational recommendations, and offers dashboards and indicators for continuous monitoring, clinical governance, and waiting list optimization.
Transportation
Energy & Utilities
Manufacturing
Procurement AI Assistant for Drafting Tenders and Calls for Bids
Supports administrations in researching regulatory references, analyzing requirements, and drafting tender documentation. Starting from past tenders and documents, it guides the generation of specifications, technical requirements, and other documents through instructions expressed in natural language, maintaining links to original sources and improving the quality, consistency, and traceability of procurement processes.
Transportation
Energy & Utilities
Manufacturing
AI Assistant for Operating Procedures and Technical Manuals
Enables operators and technicians to quickly access procedures, manuals, and specialized documentation through a conversational interface. Questions posed in natural language return contextualized answers along with references to source documents, improving operational effectiveness, response speed, and procedural compliance.
Transportation
Energy & Utilities
Manufacturing
AI Assistant for Maintenance and Field Reporting
Supports technicians and maintenance staff in collecting operational information and completing documentation directly in the field. It interprets voice communications, turns unstructured notes into technical data sheets and service reports, and automatically updates company systems, improving reporting quality, operational efficiency, and response times.
Public Administration
Cross-sector
AI Knowledge Assistant for Contact Centers
Supports contact center operators with immediate access to procedures, policies, and operational information through natural language interactions. Provides contextualized suggestions while handling requests, improves service quality and consistency, and offers analytical tools that allow performance and activity monitoring without requiring specialized technical skills.
Healthcare
AI Assistant for the Operating Room
Supports healthcare staff during surgical procedures by automatically capturing and organizing relevant clinical information. It recognizes team members, identifies medications, parameters, and activities performed, and generates a structured draft of the surgical report at the end of the procedure, reducing the administrative burden and improving the completeness and quality of clinical documentation.
Healthcare
AI for Regulatory Validation and Pharma events Management
Supports the authorization and verification processes for pharmaceutical congresses and events through the automatic analysis of documents, scientific programs, and regulatory information. Thanks to a specialized knowledge base, it assists operators and managers in handling procedures, improving the quality, consistency, traceability, and compliance of controls.
Public Administration
Cross-sector
Anonymization and Pseudonymization of Personal Data
Automatically identifies, classifies, and protects personal data and sensitive information contained in documents, enabling their reuse and publication in compliance with privacy regulations. Anonymization and pseudonymization features reduce the effort required for compliance activities and support the safe use of data in digital, analytical, and AI processes.
Public Administration
Cross-sector
Natural Language Analytics
Enables users to query archives and structured databases using natural language, without specialized technical skills. Requests are automatically translated into queries to information systems and return indicators, statistics, charts, reports, and visualizations that facilitate multidimensional data analysis and support faster, more informed decisions.
Local Public Administration
Digital Citizen Service Desk
Supports citizens and businesses in accessing Public Administration services, providing information, personalized assistance, and updates on the status of applications through natural language interactions. By integrating document repositories and the organization’s systems, it enables users to consult regulations, procedures, and related documentation, promoting the autonomous resolution of requests and improving accessibility, service quality, and user experience.
Public Administration
Intelligent Minute-Taking and Content Accessibility
Automatically transcribes, subtitles, and translates meetings, institutional sessions, events, and multimedia content, making them immediately accessible, searchable, and reusable. Enables the generation of minutes, summaries, and reports, quickly retrieving information within transcriptions and promoting content accessibility even in multilingual contexts or for specific accessibility needs.
Public Administration
Cross-sector
Intelligent Document Processing for Accounting Documentation
Automatically reads, interprets, and verifies invoices, forms, receipts, and other administrative documents, extracting relevant information and validating it against predefined rules. The collected data can feed management systems and structured archives, while conversational features make it possible to query documents and information in natural language, reducing manual tasks, processing times, and operational errors.